All of Throughline

Projects

Start a project that serves the plan.

Every project traces back to the decision it came from and at least one measure it moves. Nothing runs that the plan never asked for, and nobody spends a quarter on work that turns out to be nobody's priority.

It starts from what the room decided.

The action plan is drafted from the decision itself, not from a blank project template. Every action carries the measure it is meant to move, so the link between the work and the plan exists from the first day rather than being reconstructed at the review.

The decision

Made in the room, 14:20

Wholesale is the growth engine for 2026

Everything below traces to this line. Open any action and it names the decision it came from and the measure it moves.

Measures in play

wholesale revenue time to ship margin floor
Project · Halifax fulfilment
Connected priority
Wholesale is the growth engine for 2026
Moves
Time to ship, from fourteen days to two
Runner
Jovan Osei, Operations

Drafted actions

Approve the second shift

moves time to ship

Linked

Re-slot the Halifax picking route

moves time to ship

Linked

Renegotiate the carrier cut-off

moves time to ship, margin floor

Linked

An action with no linked measure is treated as a defect, not a draft.

Drafted from the decision

Not a blank project form. The plan arrives already shaped by what the room agreed.

Every action names its measure

The link between work and number is made at the start, not reconstructed at the review.

The runner can still change it

It is a draft to argue with. Nothing is applied because a model suggested it.

The how-to sits on the work.

A standard operating procedure should not be a document somebody has to remember to go and find. A guide lives on the action, so it appears the moment the person opens the thing they are about to do.

Doing itJovan

Action

Re-slot the Halifax picking route

Guide, attached

Pull last quarter's pick paths
Group the top forty SKUs by aisle
Re-run the pick simulation

Right there when you open the work.

Guides

How this gets written

Upload the document you already have

the wiki page, the deck, the checklist

Describe it in one line

Throughline drafts the steps

Answer an interview about it

for the knowledge only in someone's head

Skills it needs

Warehouse opsRoute planning

Suggested skills are matched against skills your org really has. Anything unmatched is dropped rather than invented.

One guide can run many actions, and it travels with each of them.

Written once, used everywhere

One guide runs many actions and stays with each of them as the work moves.

It never becomes a stub

A suggested skill that does not exist in your org is dropped, not created to make the draft look complete.

It stays when people leave

How the work is done becomes something the company owns rather than something that walks out the door.

No orphaned work.

If a project cannot name the decision it serves and the number it moves, that is not a project. It is somebody's idea, and the plan will tell you so.