Where SWOT came from
Many websites say Albert Humphrey invented SWOT while leading a study of Fortune 500 companies at the Stanford Research Institute (SRI). Part of that is true. Humphrey did work in SRI's long-range planning group in the 1960s1. But historians who searched SRI's archives and interviewed people close to the work credit the method to that group as a whole, led by Robert F. Stewart12. The research for this page found no published record of the Fortune 500 study itself.
The first version was called SOFT: what is Satisfactory today, the Opportunities ahead, the Faults today, and the Threats ahead. Stewart's group set it out in 1965, and by 1967 it had been relabeled SWOT1. Another common story says it came from Harvard Business School. Richard Puyt and his co-authors, writing in Long Range Planning in 2023, call that an "academic urban legend"2.
The original is worth knowing because it was stricter than the version most people use now. Every manager wrote down 8 to 10 key issues facing their own unit and graded each one, with evidence. Small groups then worked through those issues, and their proposals went to the planning committee that set the company's strategy2. The four boxes were a step in a process, not the result.
How to do a SWOT analysis well
Start with a goal or a rival. A strength only counts next to something. "Fast delivery" means nothing until you say faster than whom, or fast enough for what. Name the goal the SWOT serves, such as "double gift orders next year," or the one competitor customers most often compare you with.
Write facts, not adjectives. Each item should hold a number, a date, a name or a source someone could check. "Strong brand" is an opinion. "Two in three new customers found the business through a friend, per the checkout survey" is evidence.
Keep inside and outside apart. Strengths and weaknesses are true of you, and you can change them. Opportunities and threats are true of the world, and you cannot. The most common mix-up is writing an action as an opportunity. "Launch a tea line" is something you might do. The opportunity is the fact that makes it worth doing, such as existing customers asking for tea.
Rank, then cut. Put each list in order of how much it matters to the goal, and keep the top three. A list of twelve strengths hides the one that wins customers.
A weak SWOT and a stronger one
This is the coffee subscription example shown above, rewritten. The business and its numbers are invented for illustration. The goal is to grow gift sales, and the rival is the largest national coffee subscription.
| Weak | Stronger | |
|---|---|---|
| Strength | Loyal subscriber base with high retention | 82% of subscribers are still active after a year, against about 60% for the national rival (billing data and the rival's investor report) |
| Weakness | Thin margins on shipping | Shipping eats 14% of each $30 box; the rival ships from two warehouses and pays about 9% |
| Opportunity | Corporate gifting subscriptions | Three local firms asked for 50 or more gift boxes last December, with no marketing |
| Threat | Rising green-coffee prices | The main supplier's price resets in March; a 20% rise would wipe out the margin on the basic plan |
Every item on the right can be checked, and each one points at a decision. The weak version could describe almost any coffee company.
The step most people skip: turning it into choices
Four lists do not tell you what to do. Heinz Weihrich's TOWS matrix, published in Long Range Planning in 1982, pairs the internal lists with the external ones so that each pairing produces options3. It is the same four ingredients, read across instead of down.
| Strengths | Weaknesses | |
|---|---|---|
| Opportunities | SO: use a strength to take an opportunity | WO: fix a weakness that stops you taking an opportunity |
| Threats | ST: use a strength to blunt a threat | WT: shrink a weakness that a threat would expose |
In the coffee example, an SO move is to offer local firms a 12-month gift plan and use the retention figure as the proof. A WT move is to lock in a longer supplier contract before March, or raise the basic plan's price before the reset forces it.
Then choose. Most teams can pursue one or two of these moves well, not eight. Write down which you will do, who owns each, and what you are choosing not to do. Playing to Win is a good next step for making that choice deliberately.
Where SWOT struggles, and what to use next
SWOT has had pointed critics. In 1997, Terry Hill and Roy Westbrook looked at how 20 UK manufacturing companies used it1 and titled their paper in Long Range Planning "It's time for a product recall"4. Their main complaint: the lists were rarely used in the strategy work that followed4. A year later, David Pickton and Sheila Wright warned in Strategic Change that used simply, SWOT is a "naive" tool that can lead to strategic errors5. A 2007 review in Human Resource Development International found very little research testing it at all6.
None of this says SWOT is useless. It says the four boxes are a start. What they do not answer:
- Which move to make. SWOT lists options; it does not choose. Use the TOWS pairings above, then Playing to Win to decide where to compete.
- What is really happening outside. Opportunities and threats are only as good as your scan. A PESTLE analysis covers political, economic, social, technology, legal and environmental change. Porter's Five Forces shows where profit in your industry is under pressure.
- How you will know it worked. SWOT has no measures. Set them once the choice is made.
For how SWOT compares with other planning methods on choices, measures and evidence, see the framework comparison.
Doing it with a leadership team
A SWOT drafted live on a whiteboard tends to become the view of whoever speaks first. That costs more than it looks. In a classic 1985 experiment by Garold Stasser and William Titus, groups given all the facts picked the best option 83% of the time. When the same facts were split among members, only 18% of groups found it, because discussion kept returning to what everyone already knew7.
- List alone first. Each person writes their own four lists before any meeting. This is the core of the nominal group technique, where people write ideas in silence before discussing them8.
- Collect them anonymously. When no one knows who wrote what, the most senior voice counts once, like everyone else's.
- Compare, then rank together. Merge the lists, spend the meeting on the items people disagree about, and rank each list as a group.
- Leave with a choice. End with the one or two TOWS moves you will pursue, each with an owner and a date.
Frequently asked questions
- What is a SWOT analysis?
- SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. It is a simple framework for sizing up a business or project: Strengths and Weaknesses are internal factors you control; Opportunities and Threats are external factors in the market.
- How do you do a SWOT analysis?
- List 3 to 4 concrete points in each of the four quadrants. Be specific to your situation rather than generic. Then act on it: use strengths to chase opportunities, and shore up weaknesses against threats.
- What is the difference between internal and external factors?
- Strengths and weaknesses are internal: your team, product, costs, brand. Opportunities and threats are external: market trends, competitors, regulation, technology shifts.
- What is a good SWOT analysis example?
- One where every item can be checked. "Loyal customers" is weak. "82% of subscribers are still active after a year, against about 60% for the main rival, per billing data" is strong, because it names a number, a comparison and a source. A good example also ranks each list and keeps the top three, so the items that matter are not buried. The guide on this page shows a full before and after.
- What comes after a SWOT analysis?
- Turn the four lists into choices. Pair them: use a strength to take an opportunity, fix a weakness that blocks one, use a strength to blunt a threat, shrink a weakness a threat would expose. This pairing is the TOWS matrix, published by Heinz Weihrich in Long Range Planning in 19823. Then pick one or two moves, give each an owner and a date, and write down what you will not do.
- Is SWOT analysis still useful?
- Yes, as a starting point. Its critics say the four lists are often filed away and never used; a 1997 paper in Long Range Planning called for a "product recall"4. It works when items are specific and evidenced, when it is compared against a goal or a rival, and when it ends in a choice. For the outside view in more depth, pair it with a PESTLE scan or Porter's Five Forces.
- What is a TOWS matrix?
- A way of reading a SWOT across instead of down. Each internal list is paired with each external one to produce four kinds of move: strengths with opportunities (SO), weaknesses with opportunities (WO), strengths with threats (ST), and weaknesses with threats (WT). Heinz Weihrich introduced it in Long Range Planning in 19823.
Sources
- Richard W. Puyt, Finn Birger Lie and Dag Øivind Madsen, "From SOFT approach to SWOT analysis, a historical reconstruction," Journal of Management History 31(2), 2025, pp. 333 to 373 (online June 2024). doi.org
- Richard W. Puyt, Finn Birger Lie and Celeste P. M. Wilderom, "The origins of SWOT analysis," Long Range Planning 56(3), 2023, 102304. doi.org
- Heinz Weihrich, "The TOWS matrix: a tool for situational analysis," Long Range Planning 15(2), April 1982, pp. 54 to 66. doi.org
- Terry Hill and Roy Westbrook, "SWOT analysis: It's time for a product recall," Long Range Planning 30(1), 1997, pp. 46 to 52. doi.org
- David W. Pickton and Sheila Wright, "What's SWOT in strategic analysis?" Strategic Change 7(2), 1998, pp. 101 to 109. doi.org
- Thomas J. Chermack and Bernadette K. Kasshanna, "The Use and Misuse of SWOT Analysis and Implications for HRD Professionals," Human Resource Development International 10(4), 2007, pp. 383 to 399. doi.org
- Garold Stasser and William Titus, "Pooling of Unshared Information in Group Decision Making," Journal of Personality and Social Psychology 48(6), 1985. doi.org
- André L. Delbecq and Andrew H. Van de Ven, "A Group Process Model for Problem Identification and Program Planning," Journal of Applied Behavioral Science 7(4), 1971. journals.sagepub.com
Written by Tom Olajide, Founder. Last reviewed September 24, 2026.